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Contact Center Solutions are one of the most sought after services in today’s competitive business world.
Secure Data Management
Our centralized, highly controlled computing environment ensures that all data and source documents remain secure,
Best In Class Results
Accelerate your business, maximizing value while minimizing risks.
A Partnership You Can Trust
We go to great lengths to ensure this is a priority throughout our organization.
Fully harness the power of our resources to support your core needs.
Our list of solutions will help you focus on potential growth, while allowing your company to reach its full potential.
Who we are & What we can do for you
When a job is done, it should be done very well.
Quickly match customers to agents who can best help them.
Our customer survey tool gives you insight into the customer experience.
Contact center and outsourcing solutions from one provider.
A leading law firm providing legal solutions nationwide.
The Call Firm (TCF) is a client-focused establishment. Throughout our history, TCF has served our clients with outsourcing solutions that help them gain efficiencies while cutting costs in today’s highly competitive business world. TCF currently supports approximately 1500 customers.
We are your solution
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What is the Call Firm?
We are a pioneer in outsourcing and a company that is built on the belief that when a job is done it should be done very well.
Why the Call Firm?
Enhancing service quality
Outsourcing is undertaken to provide a competitive edge and result in easier management and productivity.
Benefits to Outsourcing?
Better revenue recognition
Enhancing service quality, driving innovation or deriving benefits of lower labor costs, often taking the form of offshore outsourcing.
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An elite team
Our leadership team has been providing robust outsourcing solutions to companies for more than a decade.
We are conveniently located in Arizona and Georgia